Southeast Spanish’s Response to COVID-19 and Translation

Due to the nationwide outbreak of COVID-19 (commonly referred to as the Corona Virus), we have modified our daily operation procedures slightly in order to ensure safety of both our valued clients and our translators when dealing with COVID-19 and translation. We want to be part of the solution, which is why we have implemented the following temporary adjustments to our standard operating procedure:

Reduced Face-to-Face Interaction

Social Distancing: In an effort to reduce personal contact, please call or email questions instead of coming to one of our local translations offices. In translation, we never need original documents in order to provide an official, certified translation; therefore, a scanned version of your document sent by email, a picture or image sent via email or text, or a faxed version of your document is all that is needed. We are able to provide official, certified translations in 24 hours or less to all areas of the country. All translations are completed in accordance with all federal, state and local laws, statutes and regulations.

Increased Safety when Shipping via FedEx

Latex Gloves for FedEx Shipments: All translations shipped via FedEx Priority Overnight will be stamped, sealed, signed using latex gloves. According to the CDC, WebMD and other sources, viruses such as COVID-19 only live on paper and/or cardboard surfaces for around 24 hours. Translations shipped via regular mail will be in transit for three to four days, so there is no concern when translations are shipped via USPS 1st Class Mail. Yet, when FedEx next day shipping is requested, out of an abundance of caution, we will handle all parts of your translation with new latex gloves.

Reduced Turnaround Time

Faster Shipments and Translation Turnaround Time: Most translations completed for USCIS (United States Citizenship and Immigration Services) do not require original documents; the scanned, certified version that we send via email is acceptable for uploading into USCIS’s system. Additionally. the emailed translation can be printed and submitted or used at the USCIS in-person interview. As a rule, we complete most translations in 24 hours or less, yet during this current period, we will complete most translations in 8 to 24 hours, which will allow customers to have their requested certified translations much sooner. Additionally, if hard-copies or the original documents are needed, we will make additional drop-offs to our local post office, which will reduce delivery time in some cases.

Increased Phone and Email Support

Additional Phone and Email Availability: As a rule, we are available by phone, email and text most of the day; however, we frequently have off-site meetings and appointments, most of which will not occur in the next few weeks or months. We will be available by phone or text most of the day, even on weekends, and when we are not, you can reach us on our 24-hour cell phone number, listed below. As for email questions, quotes and comments, we will check and respond to emails all day, every day, seven days per week.

How to Say COVID-19 in Spanish

We are getting a lot of calls about updating documents, translating news publications and writing other materials in Spanish regarding policy changes due to the virus. Many are asking how to say covid-19 in Spanish. COVID-19 does not translate, but the term Corona Virus translates to Coronavirus or something similar to la enfermedad por Coronavirus 2019 (COVID-19).

Free COVID-19 Statement Translation

If you need to translate a response or statement regarding your company policies, we are offering free COVID-19 statement translation for up to 250 words. Please send a copy of your document to us for a quote. Short, simple statements of 250 words or less will be translated free of charge in 24 hours or less. More completed, lengthy statements will be quoted based on the total word-count of the document.

“We are always here to help, and we value our customers.”

Dan H., Ph.D.

info@sespanish.com

(877) 374-0095 (office)
(877) 470-1177 (fax)

COVID-19 Frequently Asked Questions, FAQs in Spanish and English

What is Coronavirus Disease (COVID-19)?

Coronavirus disease (COVID-19) is a respiratory illness that can spread from person to person.  The virus was first identified in Wuhan, China and is now spreading in the US.  The virus is thought to spread mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

¿Qué es la enfermedad de coronavirus (COVID-19)?

La enfermedad del Coronavirus (COVID-19) es una enfermedad respiratoria que puede propagarse de persona a persona.  El virus fue identificado por primera vez en Wuhan, China, y ahora se extiende en los EE.UU.  Se cree que el virus se propaga principalmente entre personas que están en estrecho contacto entre sí (dentro de un radio de 6 pies) a través de gotas de respiración que se producen cuando una persona infectada tose o estornuda. También es posible que una persona pueda contraer el COVID-19 al tocar una superficie u objeto que tenga el virus y luego tocarse la boca, la nariz o tal vez los ojos, pero no se considera que ésta sea la principal forma de propagación del virus.

What are the most frequent or commonly defined symptoms of COVID-19?

According to the World Health Organization, the most common symptoms of COVID-19 are fever, tiredness and dry cough.  Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea.  These symptoms are usually mild and begin gradually.  The CDC has created a new Coronavirus Self-Checker tool to screen your symptoms.  If you have an acute respiratory illness, meaning fever plus at least one symptom of respiratory disease (e.g., cough or shortness of breath), you should begin self-quarantine.

Patients with COVID-19 have had mild to severe respiratory illness with symptoms of fever, cough, shortness of breath.

¿Cuáles son los síntomas más frecuentes o comúnmente definidos de COVID-19?

De Acuerdo con la Organización Mundial de la Salud, los síntomas más comunes de COVID-19 son fiebre, cansancio y tos seca. Algunos pacientes pueden tener malestares y dolores, congestión nasal, secreción nasal, dolor de garganta o diarrea. Estos síntomas por lo general son leves y de inicio gradual. Los CDC han creado una nueva herramienta Coronavirus Self-Checker (auto revisión de coronavirus) para evaluar sus síntomas. Si tiene una enfermedad respiratoria aguda, es decir, fiebre más por lo menos un síntoma de enfermedad respiratoria (como tos o dificultad para respirar), debe iniciar la autocuarentena.

Los pacientes con COVID-19 han tenido una enfermedad respiratoria de leve a severa con síntomas de fiebre, tos, dificultad para respirar.

How can I help protect myself?

People can help protect themselves from respiratory illness with everyday preventive actions. Avoid close contact with people who are sick; Avoid touching your eyes, nose, and mouth with unwashed hands; Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
If you are sick, to keep from spreading respiratory illness to others, you should: Stay home when you are sick; Cover your cough or sneeze with a tissue, then throw the tissue in the trash; Clean and disinfect frequently touched objects and surfaces.

To stay current on COVID-19,  visit www.who.int and www.cdc.com.

¿Cómo me puedo proteger yo mismo?

Las personas pueden ayudar a protegerse de las enfermedades respiratorias con acciones preventivas diarias. Evite el contacto cercano con personas que están enfermas; Evite tocarse los ojos, la nariz y la boca con las manos sin lavar; Lávese las manos con frecuencia con agua y jabón durante al menos 20 segundos. Use un desinfectante de manos a base de alcohol que contenga por lo menos 60% de alcohol si no hay agua y jabón disponibles.
 
Si está enfermo, para evitar propagar la enfermedad respiratoria a otras personas, deberá: Permanecer en casa cuando está enfermo; Cubrirse cuando tose o estornuda con un pañuelo desechable, después tirarlo en la basura; Limpiar y desinfectar frecuentemente los objetos y superficies que ha tocado.
 
Para estar actualizado sobre el COVID-19,  visite www.who.int y www.cdc.com.

“We are always here to help, and we value our customers.”

Dan H., Ph.D.

info@sespanish.com

(877) 374-0095 (office)

***April 2024 Availability***
We are available for calls from 8AM-2PM.
We respond to email until around 8PM.

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